Özgür Özkök
Customer experience encompasses the overall impression and interaction a customer has with a brand, product, or service throughout their journey, including pre-purchase, purchase, and post-purchase stages, with a focus on providing positive, seamless, and satisfying interactions to build customer loyalty and satisfaction.
Falling into unproductive habits is accessible in the modern, fast-paced world, but recognizing and changing these behaviors is crucial for enhancing productivity. The article from New Trader U outlines ten everyday unproductive habits that can hinder performance and provides strategies to overcome them. 10 Unproductive Habits and How to Overcome […]
DoorDash has launched a new feature, “Drinks with DoubleDash,” allowing customers to order food from one location and drinks from another in a single order without additional delivery fees or order minimums. This feature builds upon DoorDash’s existing DoubleDash service, which enables shopping across multiple stores and categories in one […]
Uber Eats has launched an innovative multi-store ordering feature, allowing customers to order from two different restaurants or stores in a single transaction. This new feature is a significant step forward in the food delivery industry, offering greater convenience and flexibility to users. Key Highlights of the New Feature: Uber […]
However, the success of these services is not solely based on speed and convenience. Customers also value a positive emotional experience when it comes to food delivery. A recent study by McKinsey found that customers who had a joyous passionate affair with a delivery service were willing to pay up […]
As some restaurants consider shutting down due to staffing shortages, the social experience of going out to eat may become harder to come by. Despite fears of a slowing economy driven by rising inflation and interest rates, the War for Talent still rages in the U.S. There are more than […]