Starbucks employees go back to the office 3 days a week.
Starbucks requires employees within commuting distance of the company’s headquarters in Seattle to work from the office at least three days a week starting on January 30th. This policy will also apply to workers within commuting distance of regional offices. The company’s interim CEO, Howard Schultz, said the policy change is due to a need for culture and fairness and to correct “the unintended consequences that have emerged from conducting so much of our work virtually.” The lack of human connection has put Starbucks’ brand “into peril,” and many employees crave a more significant meaning in their work.
Starbucks had previously implemented a model for employees to return to the office one to two times a week in September, but many employees were “not meeting their minimum promise.” Schultz said that in-person work is critical to the company’s success. The company is changing its policy to address culture and fairness and to correct the unintended consequences of conducting so much of the work virtually.
The lack of human connection has put Starbucks’ brand “into peril,” according to Schultz, adding that many employees crave a more significant meaning in their work. The company’s $450 million “Reinvention” plan, announced in September, will be rolled out this year and includes steps to improve employee relations and a new focus on drive-thru stores rather than cafes.
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