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2019-02-23

Basic in-store mobility

Basic in-store mobility

Being able to offer the same level of customer service in-store as consumers get online is the challenge of retailers today, often called “store digitalization”.

Click & Collect, endless catalogue, home delivery, recommended products, 1-click payment are services that need to be offered in-store. In-store mobility is one means among others to deliver the promise.

https://youtu.be/aLm2-hJ37Po

and insights from 2018