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Kustomer is an AI-powered customer services CRM platform.
Robot Framework is a test automation framework for acceptance testing and acceptance test-driven development (ATDD). It is implemented in Python and can test various web, desktop, and mobile applications. One advantage of Robot Framework is that it is easy to use and has a simple, keyword-driven syntax that makes it […]
As software is increasingly developed to be deployed as part of a service, the manifestations of defects have changed: the effects of broken software are increasingly unlikely to be felt by merely one user, but many (or even all) — with concomitant commercial consequences. Debugging service outages put everyone in […]
Retailers use technology to improve the customer experience, streamline operations, and stay ahead of the competition. Grocery stores are investing heavily in technology in 2022. According to a report by Grocery Dive, retailers spent a record $13 billion on technology last year. This investment is driven by several factors, including […]
AWS has launched Application Composer, a visual designer for serverless applications that simplifies the design and configuration of applications running on Lambda, the AWS service for serverless functions. The tool presents a canvas, accessed via the AWS Management Console, on which developers drag, drop, and connect resources. It automatically sets […]
Today Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform: It is acquiring Kustomer, a startup founded to disrupt the customer services industry with a new approach to providing agents with better data and a more unified picture of users by […]