AI in the Workplace: Singaporeans Embrace Technology, but Ethical Boundaries Blur

A recent online survey commissioned by global tech giant Salesforce and conducted by YouGov has revealed intriguing insights into the use of generative artificial intelligence (AI) by Singaporean workers. The study polled over 1,000 full-time office workers and found that 40% of Singaporeans utilize generative AI in their professional tasks. However, the ethical implications of this usage are concerning. A staggering 76% of these AI users admit to presenting AI-generated work as their own, with 53% confessing to doing so multiple times. Furthermore, 48% have used AI platforms prohibited by their employers.

The survey also highlighted a gap in understanding ethical and safe AI practices. Less than 37% could identify best practices, such as using tools validated for accuracy or fact-checking AI outputs. Only 10% could successfully remember all actions associated with ethical and safe AI use.

Most respondents (80%) indicated that their companies lack clear policies on generative AI usage. Additionally, 72% mentioned the absence of a defined list of approved AI tools, and 63% have not received any training on ethical or safe AI use from their employers. Despite these challenges, there’s an apparent demand for AI in the workplace. 67% believe that companies with advanced AI policies are more attractive employers, and 31% would consider leaving their current jobs if AI workflows were not prioritized.

Sujith Abraham, Salesforce Asean’s senior vice-president and general manager, emphasized the need for businesses to adopt a trust-based strategy, ensuring AI’s ethical and safe use through clear guidelines, trusted platforms, and comprehensive training.

The article is “40% of Singaporeans use AI at work, 76% of them pass results off as their own: Survey.“