12 Things I Learned Working at Uber, Instawork, and Intro
Brad Klune, who has worked at companies such as Uber, Instawork, and Intro, shares the lessons learned about leadership and growth tactics from their experiences in high-growth tech startups.
- Integrity is vital, and it’s crucial to operate with solid morals.
- Time is a finite resource, and assessing the trade-off is crucial before saying yes to a request.
- Startups change often, and it’s essential to be adaptable and cheerful, willing to pivot and turn around when necessary.
- Close the loop and proactively follow through on commitments.
- Focus on delivering 10x the value compared to what you are paid.
- Test and prove impact before scaling an initiative.
- Keep things simple and execute, making ten daily decisions with 80% accuracy rather than two decisions with 100% accuracy.
- Know your OKRs and sub-metrics and keep track of your performance.
- Obsess customers and deliver value that encourages referrals.
- Constraint breeds creativity, and it’s essential to do more with less.
- Continuously learn and reinvent yourself.
- Hustle hard, do great work, treat people well, and have fun, as life is short.
The article is “12 Things I Learned Working at Uber, Instawork and Intro.“