Özgür Özkök
On-demand food delivery is a service that allows customers to order food from restaurants and have it delivered to their homes or offices. Customers can typically place orders through a mobile app or website, and a third-party driver then provides the food.
On-demand food delivery has become increasingly popular in recent years due to the rise of smartphones and the convenience of having food delivered to your door. Some popular on-demand food delivery services include Uber Eats, DoorDash, Grubhub, and Postmates.
While ghost and virtual kitchens cater to the digital food delivery market, they operate on distinct business models. Ghost kitchens are exclusively designed for off-premises consumption, devoid of traditional restaurant elements like dining tables or front-of-house staff. Their primary focus is cooking for online food delivery apps, potentially housing multiple […]
Online food delivery returned in 1982 when John Sylvan and Thomas Fernandez thought of SmartFood: a frozen burrito that could be cooked and eaten at home. Preparing food and having it delivered isn’t new; as a matter of fact, it’s been around for quite a while. Some might believe that […]
The article delves into the transformative impact of online food ordering and delivery over the past two decades. While the convenience of home-delivered food has made it a massive success, it has also brought about challenges and concerns. The shift towards viewing food as a service has led to sustainability […]
The food delivery app is cracking down on ghost kitchens with identical menus. Uber Eats is implementing new standards for virtual restaurants, also known as ghost kitchens, to reduce redundant listings on its app. The new policy requires virtual locations to have menu items at least 60% different from any […]
Delivery robots are increasingly used in cities and college campuses for food delivery. While companies like Serve Robotics are securing significant funding and universities are adopting these robots, there’s a growing backlash. Some individuals have resorted to vandalizing or even stealing from these robots. Despite the technological advancement, a significant […]
Ordering food has taken a spectral turn. Ghost kitchens, also known as cloud or commissary kitchens, are rising. These are restaurants without the traditional storefront, dining room, or front-of-house staff. Instead, they exist primarily digitally, serving customers exclusively through delivery apps. While they were around before the pandemic, their popularity […]
The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone’s interface with their car’s built-in entertainment and information systems. With Apple CarPlay, drivers can sync their iPhone’s interface with their car’s built-in entertainment and information systems, helping drivers use critical apps while reducing […]
DoorDash, the prominent delivery company, is rolling out new safety features to enhance the experience for its riders. Key among these is a reduction in notifications for riders during deliveries. The updated iOS app will now limit notifications to essential ones, such as delivery address changes or customer messages. All […]
In a significant restructuring move, Getir has announced its decision to lay off over 10% of its global workforce, translating to 2,500 jobs. This decision comes after diminishing demand in the rapid grocery delivery sector post-pandemic. Having acquired its competitor, Gorillas, in a £1.2bn deal the previous year, Getir currently […]
Amidst a turbulent period for the rapid grocery delivery company Getir, Chris Chaaya, the UK boss, has exited. Before his tenure at Getir, Chaaya held the position of UK boss at Gorillas, which was acquired by Getir in a £1bn deal last year. Since the acquisition in January 2023, Chaaya […]