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2023-10-11

The dominance of Uber and fellow tech giants: An anatomy of a monopoly

The dominance of Uber and fellow tech giants: An anatomy of a monopoly

Written by David Jones, a policy analyst, economist, and fellow at the Canadian Centre for Health Economics, this article delves into the rise and dominance of Uber in the tech industry and its journey toward profitability.

Key Points:

  1. Uber’s First Profit: Uber Technologies Inc. recently announced its first-ever quarterly profit, a significant milestone given its global dominance. This achievement has been a long time coming, and its journey to this point reflects the trajectory of other tech giants like Instagram, Facebook, and Airbnb.
  2. Tech Platforms vs. Traditional Monopolies: Unlike traditional industries that achieve monopoly status through economies of scale or government-granted patents, tech platforms like Uber leverage technology to create vast networks and markets. Uber’s value lies in its ability to connect riders and drivers, with its primary asset being the people who use the platform.
  3. First-Mover Advantage: Uber’s early entry into the ride-hailing market in 2009 gave it a significant advantage. As more people joined the platform, its value to riders and drivers increased, creating a self-sustaining growth cycle.
  4. Challenges Ahead: While Uber has achieved significant success, it faces challenges maintaining its dominance. These include balancing pricing to meet shareholder expectations without alienating customers, addressing worker pay and regulatory compliance concerns, and staying ahead of technological advancements like autonomous vehicles.
  5. The Road to Continued Profitability: Uber’s future profitability hinges on its ability to implement a balanced pricing strategy, adopt a responsible corporate approach, and remain at the forefront of technological innovation. The company’s recent collaborations with autonomous vehicle companies and discussions about improving driver pay indicate its proactive approach to addressing potential challenges.

The article concludes with the assertion that while Uber’s profitability is likely to continue, the key question remains whether these profits will meet the expectations of its stakeholders.

The original article is in The Globe and Mail.