Müşteri odaklılık, şirketlerin büyümesini hızlandıran, kârlılığı artıran ve sadık müşteri tabanını oluşturan önemli bir stratejidir. Şirketler, müşterilerini işlerinin merkezine koyduklarında, daha iyi ilişkiler kurar ve daha özel teklifler sunarlar. Bu, müşteri memnuniyetini artırmanın yanı sıra, tavsiyeleri ve müşteri bağlılığını da güçlendirir. Müşteri Odaklılık Neden Önemli? McKinsey’e göre, müşteri deneyimini ortalama […]
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Uber Eats has launched an innovative multi-store ordering feature, allowing customers to order from two different restaurants or stores in a single transaction. This new feature is a significant step forward in the food delivery industry, offering greater convenience and flexibility to users. Key Highlights of the New Feature: Uber […]
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The article from Fortune, written by Rachyl Jones, introduces an innovative venture by Prophetic, a startup that aims to transform sleep into a productive activity. Their device, “Halo,” is designed to induce lucid dreams, allowing users to engage in activities like preparing for meetings or creating projects while asleep. Key […]
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First released in 1991, Crossing the Chasm is a classic that popularized the Technology Adoption Curve and introduced terminology like “early adopters” and “late majority” for the first time. The book argues that, while early adopters don’t need to be convinced to try out a disruptive product, there is a […]
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The last mile is the final leg of the journey for a product, from the fulfillment center to the customer’s door. It is often the most expensive, time-consuming, and critical part of the supply chain. A well-run last-mile operation can ensure that products are delivered on time, in good condition, […]
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Retailers use technology to improve the customer experience, streamline operations, and stay ahead of the competition. Grocery stores are investing heavily in technology in 2022. According to a report by Grocery Dive, retailers spent a record $13 billion on technology last year. This investment is driven by several factors, including […]
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DoorDash is a food delivery company founded in 2013 by Tony Xu, Stanley Tang, Andy Fang, and Evan Moore. The company has multiplied over the past decade and is now one of the world’s most popular food delivery apps. The Early Days of DoorDash DoorDash was founded in Palo Alto, […]
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Robotics is one of those subjects that captures the imagination. Sci-Fi futures where robots are commonplace regularly appear on the silver screen and the pages of novels. But how close are we to this vision of the future? The answer may be more immediate than we think. Many startups and […]
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The restaurant industry is undergoing a significant transformation. In recent years, there has been a surge in the popularity of ghost kitchens, which are restaurants that do not have a physical storefront. Instead, they operate outside existing kitchens and only offer delivery or takeout. The Rise of Ghost Kitchens There […]
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a detailed 2020 analysis of ghost kitchens by Thomas Primus Ghost Kitchens are rising, offering an innovative solution to the restaurant industry’s COVID-19 crisis. Virtual restaurants, also known as ghost kitchens, can be a valuable strategy for existing restaurants to increase sales and reach new customers. By offering new or […]
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